If your Paper tickets were delivered but you didn't get them, double-check a few things:

  • Check all the places the delivery person may have left the package
  • Look for an InfoNotice with missed delivery or shipment location info
  • See if someone else accepted the package
  • Make sure it was delivered to the right address


If you still can't find your tickets, contact us within 7 days. Otherwise, we may not be able to help.