StubHub gift codes are case-sensitive. This means you need to enter them exactly as they appear (including dashes). To add a StubHub gift code:

On a computer

1. Go to 'Profile' then Gift Codes
2. Enter the gift code number
3. Click 'Add'
   
   

On the StubHub app

1. On the 'Review & Buy' page at checkout, tap 'Gift codes'
   
2. Tap the + sign
   
3. Enter the gift code number. Tap 'Add.'
4. Check the code you want to use and 'Apply'