StubHub gift codes are case-sensitive. This means you need to enter them exactly as they appear (including dashes).
You can add a StubHub gift code in your account or at checkout.
Adding a gift code to your StubHub account
- Go to "Profile" and select StubHub Wallet (on the StubHub app, go to "Profile" then "StubHub Wallet")
- Under "Add a code," enter the gift code number
- Select "Add"