If you're listing tickets on StubHub and are entering barcodes, make sure you're entering the exact alphanumeric barcode on your tickets. Double-check there's no extra space at the end.
- While listing, you may have the option to enter the barcodes now or later
- Entering barcodes while listing or before a sale means you're pre-delivering your tickets. If they sell, you won't mail a hard copy ticket (if you have one) or do anything else to fulfill the order. The buyer will get the tickets shortly after the order goes through.
Entering barcodes before a sale
- Go to 'My tickets' then Listings (on the StubHub app, tap the first drop-down menu to see it)
- Find the listing. Select 'See actions' and select 'Enter barcode.'
- Enter the seat and barcode exactly as it's printed on the ticket
- Submit
Entering barcodes after a sale
- Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it)
- Find the sale. Select 'See actions' then 'Enter barcode.'
- Enter the seat and barcode exactly as it's printed on the ticket
- Submit
If you're having an issue entering barcodes, review Why won't my barcodes work? to troubleshoot.
