If you're listing tickets on StubHub and are entering barcodes, make sure you're entering the exact alphanumeric barcode on your tickets. Double-check there's no extra space at the end.

  • While listing, you may have the option to enter the barcodes now or later
  • Entering barcodes while listing or before a sale means you're pre-delivering your tickets. If they sell, you won't mail a hard copy ticket (if you have one) or do anything else to fulfill the order. The buyer will get the tickets shortly after the order goes through.

Entering barcodes before a sale

  1. Go to 'My tickets' > Listings
  2. Under the listing, click 'See actions' > 'Enter barcode'
  3. Enter the seat and barcode exactly as it's printed on the ticket
  4. Submit


Entering barcodes after a sale

  1. Go to 'My tickets' > Sales
  2. Under the sale, click 'See actions' > 'Enter barcode'
  3. Enter the seat and barcode exactly as it's printed on the ticket
  4. Submit


If you're having an issue entering barcodes, review the troubleshooting article Why won't my barcodes work?