If you need to change the way you deliver tickets sold on StubHub, you can update the delivery method through your account:

  1. Go to 'My tickets' then Sales
  2. Find the sale and select 'Make changes'
  3. Choose 'I need to change the ticket type' and the new way to deliver them
  4. Select 'Submit'

This only applies to tickets you already sold. For tickets that haven't sold yet, see Changing the ticket type on an unsold listing instead.