If we emailed you that your payment is unclaimed, your PayPal funds are waiting for you to claim them.
- Go to Profile > Settings > Payment
- Double-check the email you entered under Payment options for selling tickets. Is it correct?
- No, it isn't the right email: Click the pencil to update it. Then contact us to reissue your payment
- Yes, it's the right email: Your payment is with PayPal. Contact them to release the hold.
- New to PayPal? You may need to register the account to accept incoming deposits. Verify your PayPal account and complete your profile.
- If you don't have a PayPal account: You can create one using that email address. The funds are already in that account.
- No, it isn't the right email: Click the pencil to update it. Then contact us to reissue your payment
Want to be paid through direct deposit instead of PayPal?
- Add your bank account info to your StubHub account through your Settings
- Click the Payment tab. Choose Direct deposit.
- Under Payment options for selling tickets, fill in your bank info
- After you add your bank info, contact us to switch the payment
