If you sold Mobile transfer tickets on StubHub, use these steps to deliver them to the buyer.
- Go to your original ticket provider account and find the tickets you sold. This could be Ticketmaster, AXS, the team, venue, or another ticketing company.
- Is Text My Tickets the only option you see to deliver the tickets?
- Look for an option to transfer the tickets through the original ticket provider's account. Find the Sale info section in the email we sent when the tickets sold. Transfer the tickets using these details.
- On StubHub, go to My tickets > Sales and find your sale. Do you see a Confirm transfer button?
- Yes: Click Confirm transfer to tell us you transferred the tickets
- No: You’re all set! We’ll automatically confirm your order within 30 minutes of ticket transfer. Still have questions?