Follow these instructions to correctly deliver the Mobile transfer tickets you sold to the buyer.

  1. Go to your original ticket provider account and find the tickets you sold (this could be Ticketmaster, AXS, the team, venue, or another ticketing company)
  2. Look for an option to transfer the tickets through the original ticket provider's account
  3. Check the email we sent you when the tickets sold. Use the info in the 'Sale info' section of that email to transfer the tickets.
  4. On StubHub, complete the sale. Go to 'My tickets' then Sales and find your sale. Do you see a 'Confirm transfer' button?
    • You see a 'Confirm transfer' button: Click 'Confirm transfer' to tell us you transferred the tickets. That's it!
    • You don't see a 'Confirm transfer' button: You’re all set! We’ll automatically confirm your order within 30 minutes of ticket transfer. You don't need to do anything else. Still have questions?