To update a payment from StubHub that's processing, you can either:

  • Link the wrong address to your PayPal account (this is the fastest way to get paid)
    1. Log into your PayPal account
    2. Click the gear icon
    3. Under 'Email,' click the '+' sign
    4. Add the email address. Then 'Add email.'


  • Update your PayPal email address in your StubHub account and tell us (this can take an extra 3-5 business days)
    1. Go to 'Profile' then Settings. The 'Payment' tab is automatically open.
    2. Under 'Payment options for selling tickets,' click the pencil next to the PayPal email to change it
    3. Make your changes and 'Save'
    4. Contact us

For future payments

Update your PayPal email address in your StubHub account. 

  1. Go to 'Profile' then Settings. The 'Payment' tab is automatically open.
  2. Under 'Payment options for selling tickets,' click the pencil next to the PayPal email to change it
  3. Make your changes and click 'Save'