You can't make PDFs from scans or photos of hard copy tickets. You must list your tickets the way you received them and choose 'Paper tickets.'
If the paper tickets option is gone, it means there isn't enough time to ship tickets. UPS listings expire 3 business days before the event.
You can list your tickets as 'PDF tickets' only if the ticket company will send a digital copy. The hard ticket is no longer valid if you get a digital copy.