Before buying tickets on StubHub

Update your shipping address at checkout's Review & Buy page

• On the StubHub app
  1. Tap the Ship to address
     
  2. Choose your address from the list or tap New shipping address 
  3. Fill out the info
• On a desktop or mobile web
  1. Under Delivery, click Change address
     
  2. Choose your address or enter a new one
     
  3. Click Done

After buying tickets on StubHub

1. Go to My tickets > Orders (Guest buyers will see ticket details using these steps)
2. Did the tickets already ship?

• Yes, the tickets are in-transit: Please contact us. We'll check if there's enough time to reroute your package to a different address.
• No, the tickets didn't ship yet: Update the shipping info on the order. If you need them shipped to a hotel or friend or family member's place, contact them first so they can expect the delivery. Hotels may not hold packages long.
  1. Under the order, click Change delivery address
     • The new address is already in your account: Select the address. Click Change address.
     • Add a new address: Click Add a new address. Fill in the info.