Before buying tickets on StubHub

To update your shipping address at checkout's 'Review and Buy' page:

1. Under 'Delivery,' click or tap 'Change address'
2. Select an existing address from the list, or tap 'Add Shipping Address,' enter a new one, and click or tap 'Next'

After buying tickets on StubHub

Guest users:

• Follow Buying and viewing tickets as a guest to view your order details
• Use the instructions under 'Registered users' depending if the tickets are in-transit or not

Registered users:

1. Go to 'My tickets' then Orders
2. Look at the delivery status to see if the tickets already shipped

• Yes, the tickets are in-transit: Please contact us. We'll check if there's enough time to reroute your package to a different address.
• No, the tickets didn't ship: If you're shipping them to a hotel or friend or family member's place, we recommend contacting them first so they can expect the delivery. Hotels may not hold packages long. Otherwise:
  1. Click 'Change delivery address'
  2. Select the address, or click 'Add Shipping Address' and fill in the info