Before buying tickets on StubHub

Update your shipping address at checkout on the 'Review & Buy' page

On the StubHub app:

1. Tap the 'Ship to' address
   
2. Choose your address from the list or tap 'New shipping address'
3. Fill out the info

On a computer or mobile web browser:

1. Under 'Delivery,' click 'Change address'
   
2. Choose your address or enter a new one
   
3. Click 'Done'

After buying tickets on StubHub

Guest users:

• Follow Buying and viewing tickets as a guest to view your order details
• Use the instructions under 'Registered users' depending if the tickets are in-transit or not

Registered users:

1. Go to 'My tickets' then Orders
2. Look at the delivery status to see if the tickets already shipped

• Yes, the tickets are in-transit: Please contact us. We'll check if there's enough time to reroute your package to a different address.
• No, the tickets didn't ship: If you're shipping them to a hotel or friend or family member's place, we recommend contacting them first so they can expect the delivery. Hotels may not hold packages long. Otherwise:
  1. Click 'Change delivery address'
  2. Select the address, or click 'Add a new address' and fill in the info