Before buying tickets on StubHub
To update your shipping address at checkout's 'Review and Buy' page:
- Under 'Delivery' select 'Change address'
- Select an existing address from the list or 'Add Shipping Address.' If you chose the latter, enter a new address and select 'Next.'
After buying tickets on StubHub
- Follow Buying and viewing tickets as a guest to view your order details
- Use the instructions under Registered users depending if the tickets are in-transit or not
- Go to 'My tickets' then Orders
- Look at the delivery status to see if the tickets already shipped
- Yes, the tickets are in-transit: Please contact us. We'll check if there's enough time to reroute your package to a different address.
- No, the tickets didn't ship: If you're shipping them to a hotel or friend or family member's place, we recommend contacting them first so they can expect the delivery. Hotels may not hold packages long. Otherwise:
- Select 'Change delivery address'
- Select the address or 'Add Shipping Address' and fill in the info