If you bought mobile transfer tickets on StubHub:

  • Check your email. We emailed you when your tickets were ready. Did that email have an Accept tickets button?
    • If so, click the button. Follow the steps to accept and view your tickets.
  • Is the email address on your StubHub account spelled correctly?
    • Check the right email address if you have more than one
  • Search your mailbox for the word 'transfer'
    • You can also search for the artist, event or venue name, or teams that play in that venue. Try phrases like transfer, transfer offer, Ticketmaster, SeatGeek, and accept.
    • Check your spam or junk folder


Still can't access your mobile transfer tickets? Contact us so we can help.