Know your current password but want to change it?

  1. Go to Settings > Contact 
  2. Select Change password
  3. Follow the steps
     

If you forgot your password, you can request a new one

  • On the StubHub app
    1. At the login screen, tap Forgot password
    2. Enter the email address if it's not filled in for you
    3. Tap Send email
    4. Check your email (including spam and junk folders if you don't see it) and follow the steps
  • On a desktop
    1. At the login screen, select Forgot password?
    2. Enter the email address for your StubHub account
    3. Check your email (including spam and junk folders if you don't see it) and follow the steps


Follow these troubleshooting steps if the email isn't coming through