Changing your StubHub password
- You know your current password but want to change it:
- Go to Settings > Contact
- Select Change password
- Follow the steps
- Go to Settings > Contact
- You forgot your password and need to request a new one:
- On the StubHub app
- At the login screen, tap Forgot password
- Enter the email address if it's not filled in for you
- Tap Send email
- Check your email (including spam and junk folders if you don't see it) and follow the instructions
- On a desktop
- At the login screen, select Forgot password?
- Enter the email address for your StubHub account
- Check your email (including spam and junk folders if you don't see it) and follow the instructions
- Follow these troubleshooting steps if the email isn't coming through
- On the StubHub app
Password requirements
- Your StubHub account password should be
- Between 8 and 20 characters
- A combination of numbers, letters (upper- or lowercase), and/or special characters
- Your password can't be your email address
- Between 8 and 20 characters