When you have active listings on StubHub (meaning your tickets haven't sold yet), you can update how you'll deliver the tickets if they sell.
- Go to 'My tickets' then Listings (on the StubHub app, tap the first drop-down menu to see it)
- Find the listing. Click 'Edit listing'
- Under 'Ticket type,' choose the way you'll deliver the tickets (remember, you can't make your own PDF files from paper ticket scans, photos, or copies)
- Click 'Save'
Did your tickets sell and the ticket type change? We recommend reading Sold tickets and need to change the delivery method.