When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. You may or may not have one. 


You have an access code

Use the access code from your order confirmation email to see your tickets:

  1. Click or tap 'Sign in. 'Under 'Have an access code' click or tap 'Find your order.'
  2. Enter your email address, the access code, and your phone number 
  3. Click 'Continue'

You don't have an access code but you bought tickets as a guest

See your tickets by setting up or logging in to your StubHub account:

  1. Go to 'Profile' then 'Sign in'
    • If you’re new to StubHub: Click ‘Forgot password?’ and enter the email address you used to buy the tickets. Follow the steps to create a password and update the guest account you used to buy the tickets to a registered StubHub account.
    • If you’re an existing StubHub user: Sign in using your StubHub account credentials. The email address you sign in with should be the same one you used when buying the tickets.
  2. Go to ‘My tickets’ then Orders