We email you that your account details changed whenever you:

  • Place an order
  • Reset your password
  • Add a credit card
  • Add or edit an address
  • Edit your default contact info
  • Edit a contact 
  • Add a PayPal account for selling tickets
  • Add a direct deposit account for selling tickets


After 3 failed attempts to log in, your StubHub account is temporarily disabled. You can retry in a few minutes.

  • Made changes to your account info within the last few hours? You can disregard the email.
  • Didn't make changes to your account info within the last few hours? Update your password and contact us right away.