To see your event status, log into your StubHub account and click 'My Tickets.' Events are designated as either:
  • Active: Active or rescheduled events
    • You can resell your tickets on StubHub if you can no longer attend or don't want to go
    • If you relist your tickets on StubHub and they sell, we'll automatically waive the standard sell fee 

  • TBA: Postponed, suspended or events pending cancelation
    • We are waiting for the event organizer to make a decision on whether to cancel or reschedule the event 
    • You don’t need to contact us, we’ll email you when we know more
    • Keep your current tickets in case they’re valid for the new event date
  • CanceledCanceled events
    • You don’t need to contact us, we’ll email you to confirm
    • We’ll add a credit worth 120% of your original order to your StubHub account. You can apply this credit to one or multiple StubHub orders in the same currency until Dec. 31, 2022.
    • If you would prefer a cash refund, simply go to your StubHub Wallet and click the “Request cash refund” button on the appropriate credit. We’ll process the refund to your original payment method within 30 days.