Updated September 8
StubHub is pleased to announce that its merger with viagogo, the leading international ticketing marketplace, is now complete. This is the beginning of a new chapter for StubHub and we are excited for StubHub and viagogo to join together and bring our best-in-class offerings to fans around the world.
As a condition of this merger, StubHub’s international business has been divested. StubHub’s North America and International platforms are now separate and distinct. As a result of this divestiture, customers in North America with tickets to an upcoming event outside the U.S. and Canada will now find their order or listing information on the divested platform.
Why did StubHub’s North America and international businesses separate?
As a condition of the merger between StubHub and viagogo, StubHub’s international business has been divested.
What is StubHub North America?
StubHub North America includes our U.S. and Canadian businesses.
Is StubHub able to offer international events again now that the merger is complete?
StubHub customers with an interest in purchasing tickets to an international event should visit www.viagogo.com.
Will my existing orders, sales, or listings for events in the U.S. and Canada be impacted by the separation?
No. Orders, sales, and listings information for events taking place in the U.S. and Canada remain in your www.stubhub.com and/or www.stubhub.ca account.
I’m an international customer with a StubHub credit in U.S. and/or Canadian dollars. Will I be able to use this credit?
Yes. Your credit in U.S. and/or Canadian dollars is available to you in your StubHub account on www.stubhub.com and/or www.stubhub.ca.
How do I manage my existing orders, sales or listings for events outside of the U.S. and Canada?
You can manage your existing orders, sales and listings for events taking place outside of the U.S. and Canada on www.stubhub.ie using the same email and password you use to access your www.stubhub.com and/or www.stubhub.ca account.
Order, sale and listing information for events taking place outside of the U.S. and Canada are no longer available in your www.stubhub.com and/or www.stubhub.ca account or accessible via the StubHub app.
If you’re interested in buying tickets to an upcoming international event, visit www.viagogo.com.
I have a StubHub credit in my account in an international currency. Will I be able to use this credit?
Yes. Your credit in an international currency is available to you in your account on www.stubhub.ie. You will no longer see this credit in your www.stubhub.com or www.stubhub.ca account and it is not accessible via the StubHub app.