Logo

Welcome to StubHub Support

Support Home / Order help
Browse by Category

Buying
  • Buying tickets
  • Paying for tickets
  • Getting your tickets
  • Order help
  • StubHub Beyond
Selling
  • Listing tickets and managing listings
  • Delivering tickets
  • Getting paid
Account and Settings
  • Account settings
  • Promos and gift cards
Event and Venue
  • Taylor Swift - The Eras Tour
About StubHub
  • About us
  • Press
Portal Banner
  • Banner Articles
  • Paying an outstanding balance with StubHub
  • Didn't get my tickets but tracking number shows they were delivered
  • Want to print my mobile tickets
  • Tickets got damaged. Can I use them?
  • Left my Paper ticket at home
  • Left my paper ticket at home but someone can send me a picture
  • Reselling tickets already at Last Minute Services, but they're not on site yet
  • Tickets were stolen
  • Tickets shipped to the wrong address
  • Is my ticket a mobile ticket?
  • Order tracking number says "Delivery Exception"
  • Email says I bought tickets on StubHub, but I don’t have an account
  • Someone used my credit card to buy tickets on StubHub
  • Tickets I bought aren't right
  • My tickets aren’t working at the event
  • « Previous
  • 1
  • 2
  • 3
  • 4
  • Next »
Buy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed
Our company
  • About us
  • Partners
  • For Developers
  • Careers
Have questions?
  • Help center
  • StubHub Community
  • Gift cards
© 2000-2022 StubHub. All Rights Reserved. Use of this website signifies your agreement to our User Agreement, Privacy Notice and Cookie Notice. You are buying tickets from a third party; StubHub is not the ticket seller. Prices are set by sellers and may be above face value. User Agreement change notifications